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Terms and Conditions-Online buchen

1. Terms and Conditions

These terms and conditions apply to your booking via this booking system. For special requests such as conferences, events or group bookings, we recommend that you contact us directly via e-mail or telephone.

2. Booking

Every hotel booking with this internet-based booking system is made directly with our hotel without an intermediary agent.

3. Accommodation contract and payment

a. The accommodation contract is concluded during the reservation directly between you and our hotel. The confirmed room rate you pay directly at the hotel. All claims and obligations arising from the accommodation contract exist directly and exclusively between the booker and our hotel.

b. The room reservation is already made at the time of booking and is valid without reservation confirmation. The reservation confirmation is automatically sent to the booker by e-mail as a short message. However, due to technical uncertainties, the reservation system can not verify the receipt of the confirmation by e-mail. The effectiveness of the booking remains unaffected.

 4. Reservation Type

 The guaranteed reservation is maintained by the hotel throughout the night. In the event of late cancellation or no-show, the hotel may charge for accommodation.

 5. Changes and cancellations

a. Changes to bookings: To avoid misunderstandings, all changes must be made by telephone, e-mail or fax. Decisive for the timeliness of the change is the arrival of the message in our hotel.

b. Cancellation of bookings: The cancellation of a reservation made via this internet-based booking system is only valid if it is provided in writing by fax or letter and with a valid signature of the booking customer. The cancellation is only valid if it is recognized by the hotel.

In case of cancellation or change, the hotel may charge your credit card with a fee.

 6. Contractually agreed room prices

 Normally, the prices include the service charge and VAT. The amount of additional taxes is subject to constant changes and can therefore only be indicated without obligation.

7. Privacy

The data entered by the customer are electronically processed by the reservation system. This data is only disclosed to the extent necessary for a booking. A transfer for other purposes does not take place. Moreover, data collection complies with the legal data protection regulations.

8. Miscellaneous

 

All information has been compiled with the utmost care. However, no liability can be accepted for any errors in data collection or data transmission. The transfer of data to other media, even in extracts, or use for purposes other than those provided here is only permitted with the express permission of the hotel. The law of the domicile of the respective hotel applies. Also the place of performance is the domicile of the hotel..

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Für den Inhalt verantwortlich.
Avila Buchsbaum Hotelmanagement Company GmbH

Marco d'Avianogasse 1
A-1010 Wien
Österreich

☎ 0043 1 512 83 30  office@avianoboutiquehotel.com

UID: ATU15776408
FN85 668 h

Mitglied der Wirtschaftskammer Österreich
Gewerbeordnung: www.ris.bka.gv.at
Behörde gem. ECG: ____
Verantwortlich für den Inhalt: Avila Buchsbaum Hotelmanagement Company GmbH © 2016
 
KONZEPT & DESIGN & PROGRAMMIERUNG:
© 2016 Netzwerk Gruppe Unternehmensentwicklungs GmbH
© 2016 Rise2Reality Software
FOTONACHWEIS: Avila Buchsbaum Hotelmanagement Company GmbH, Wien Tourismus Bilddatenbank,  www.shutterstock.com,

Consumers have the option of complaining to the EU's online dispute resolution platform:

https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home.chooseLanguage

You are also welcome to forward your complaint directly to us at the following e-mail address:

office@avianoboutiquehotel.com

Urheberrechte - Haftung für Links

Die Inhalte des Internetauftritts "AVIANO Boutique Hotel" sind urheberrechtlich geschützt. Die Vervielfältigung von Informationen, insbesondere die Verwendung von Texten, Textteilen oder Bildmaterial bedarf der vorherigen schriftlichen Genehmigung vom "AVIANO Boutique Hotel". "AVIANO Boutique Hotel" bemüht sich, nach bestem Vermögen dafür Sorge zu tragen, dass die in diesem Internetauftritt enthaltenen Informationen zutreffend sind. Eine Haftung oder Garantie für die Aktualität, Richtigkeit und Vollständigkeit der zur Verfügung gestellten Informationen ist jedoch ausgeschlossen. Ferner ist  "AVIANO Boutique Hotel" im Inhalt der über Hyperlink extern verbundenen Internetauftritte nicht verantwortlich. "AVIANO Boutique Hotel" behält sich vor, ohne Ankündigung Änderungen oder Ergänzungen der bereitgestellten Informationen vorzunehmen.

 Online Buchung

Die Dateneingabe am Online-Buchungsformular erfolgt auf einer gesicherten https Seite.

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    AVIANO Boutique Hotel

Data protection

This data protection declaration describes how we collect and process personal data, which processing of personal data may be necessary in certain circumstances, for example when you visit our website, when you make an enquiry, book or purchase goods or services, or when you contact us per phone. Please take a few moments to read this declaration, which informs you how Avila Buchsbaum Hotelmanagement C. GmbH processes personal data and for which purposes, to whom we may disclose personal data and how we protect your personal data.

We regard your personal rights as our highest priority. Therefore, the Avila Buchsbaum Hotelmanagement C. GmbH uses best endeavors to protect your privacy.

All and any legal obligations and responsibilities regarding the protection of personal data exceeding or in addition to this declaration remain unaffected by this data protection declaration.

Why does Avial Buchsbaum Hotelmanagement C. GmbH collect personal data and how long is this personal data stored?

The Avila Buchsbaum Hotelmanagement C.GmbH collects and processes your personal data to offer excellent personalized services in relation to your stay in Avila Buchsbaum C.Hotelmanagement GmbH, to enable easy access to our website and to offer you optimized services. In addition your personal data allows the Avila Buchsbaum Hotelmanagement C.GmbH to keep you up to date with the latest product information, special offers and other developments, which in our opinion may be of interest to you. If you have no interest in receiving information on new developments or current products or services, you can inform us at any time.

The storage of personal data is carried out as long as necessary for the purposes as mentioned above or for a longer period of time provided that Avila Buchsbaum Hotelmanagement C.GmbH is required by law to collect and store such personal data.

Which data is processed ?

There are various circumstances in which personal data helps the Avila Buchsbaum Hotelmanagement C. GmbH to offer you better services. You may for example be asked to disclose personal data to start a transaction. You will only be requested to disclose personal data relevant for the specific situation. This could include your name, billing address, telephone number, email address, preferred method of contact and/or credit card information. In addition, the Avila Buchsbaum Hotelmanagement C. GmbH will collect personal data for marketing purposes, for better understanding of our customers in order to be able to offer better services. Furthermore the Avila Buchsbaum Hotelmanagement C.GmbH collects personal data on customer activities on our website, which helps us to assess which online services are of greatest interest to our customers.

When does Avila Buchsbaum Hotelmanagement C., share personal data ?

The Avila Buchsbaum Hotelmanagement C.GmbH takes the protection of your personal data very seriously. Avila Buchsbaum Hotelmanagement C. GmbH assures that your personal data will not be sold or lent to other suppliers. In order to provide you with best services, the Avila Buchsbaum Hotelmanagement C. GmbH may, under certain circumstances, give your personal data to allied companies that are obliged to process your personal data in accordance with this data protection declaration.

Occasionally, it can be beneficial for the Avila Buchsbaum Hotelmanagement Company GmbH to share certain personal data with other companies (i.e. strategic partners with or sub-suppliers of the Avila Buchsbaum Hotelmanagement C. GmbH) so that they can provide you with services and products in the name of the Avila Buchsbaum Hotelmanagement C.GmbH These companies may help us to administrate information, take reservations and orders, supply products, administrate and maintain customer data, offer customer service, evaluate interest in our products and services, conduct customer research, or complete customer satisfaction surveys.

However, these partner companies are obliged to process your personal data in accordance with this data protection declaration and applicable laws to protect your personal rights. Furthermore Avila Buchsbaum Hotelmanagement Company GmbH may be required by law or legal directive to disclose personal data.

How does Avila Buchsbaum Hotelmanagement C. GmbH share your personal data with strategic Partners?

Avila Buchsbaum Hotelmanagement Company GmbH has teamed up with Booking.com B.V., located at Herengracht 597, 1017 CE Amsterdam, The Netherlands (www.booking.com) (hereafter Booking.com) to offer you our online reservation services. If you choose to book via Booking.com, the information you enter into this website will therefore be shared with Booking.com and its affiliates. This information may include personal data such as your name, your contact details, your payment details, the names of guests traveling with you and any preferences you specified when making a booking.

Booking.com will send you a confirmation email, a pre-arrival email and provide you with information about the area and our accommodation. Booking.com will also provide you with international customer service 24/7 from its local offices in more than 20 languages. Sharing your details with Booking.com’s global customer service staff allows them to respond when you need assistance. Booking.com may use your data for technical, analytical and marketing purposes as further described in the Booking.com Privacy Policy. This includes that your data might also be shared with other members of the Booking Holdings Inc. group of companies for analysis to provide you with travel-related offers that may be of interest to you and to offer you customised service. If needed under applicable law, Booking.com will first ask your consent. If your data is transferred to a country outside the European Economic Area, Booking.com will make contractual arrangements to ensure that your personal data is still protected in line with European standards.

For further information about the use of personal data please visit www.booking.com/content/privacy.en-gb.html.

If you have questions about the processing of your personal data by Booking.com, please contact dataprotectionoffice@booking.com.

Furthermore the Avila Buchsbaum Hotelmanagement Company GmbH uses the booking services of Design Hotels AG, Stralauer Allee 2c, 10245 Berlin, Germany (www.designhotels.com) (hereafter Design Hotels). While we provide the content to this website and you make a reservation directly with us, the reservations are processed through HotelPartner YM. The information you enter whilst booking will therefore be shared with HotelPartner YM and its affiliates. This information may include personal data such as your name, your contact details, your payment details, the names of guests traveling with you and any preferences you specified when making a booking. Alternatively you may login into your user account of HotelPartner YM whilst booking with us. HotelPartnter YM is solely responsible for the data hereby provided.

For further information about the use of personal data please visit: http://www.hotelpartner-ym.com/en/

 If you have questions about the processing of your personal data by Booking.com, please contact: info@hotelpartner-ym.com

How does Avila Buchsbaum Hotelmanagement Company GmbH protect your personal data?

The Avila Buchsbaum Hotelmanagement Company GmbH takes measures, including administrative, electronic and physical procedures to protect your personal data from any loss, theft or misuse, as well as from unauthorized access, transmission, alteration, or destruction.

The Avila Buchsbaum Hotelmanagement Company GmbH website uses the industry-standard SSL (Secure Sockets Layer) encryption. This helps to safeguard your personal data and credit card information disclosed for online transactions.

You can also help us to secure your personal data by implementing some preventive measures. Therefore, please do always use a secure web browser and activate the respective settings for the protection of your personal data.

Integrity of your personal data

The Avila Buchsbaum Hotelmanagement Company GmbH has taken security measures to ensure that your personal data is in conformance with the intended purposes, accurate and up to date. You do of course have the right to ask us for verification that your personal data is accurate and up to date and require us – as the case may be with respect to the applicable law – to make any necessary changes. You can help us by making sure your contact information and default settings are correct, complete and up to date. You may also request a copy of your personal data by contacting us at the e-mail address mentioned above.

Cookies and other Technologies

As is common on many commercial websites, Avila Buchsbaum Hotelmanagement Company GmbH uses cookies and other technologies to assess which areas of our website are particularly popular, how visitors to our website navigate the site and how much time they spend in each section. In addition, the Avila Buchsbaum Hotelmanagement Company GmbH uses cookies and other technologies to assess the effectiveness of our online marketing and ensure customers are made aware of the products and services of the Avila Buchsbaum Hotelmanagement Company GmbH. The Avila Buchsbaum Hotelmanagement Company GmbH uses cookies and other technologies to analyse the data traffic on our website, so that we can further improve its design and functionality and improve the efficiency of our communication with customers. In addition the Avila Buchsbaum Hotelmanagement Company GmbH uses cookies to align the website more closely to your specific needs and offer you easier navigation on every visit.

As with most other commercial websites the Avila Buchsbaum Hotelmanagement Company GmbH also automatically collects certain information, which is stored in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, time and date stamps and clickstream data.

In some of our e-mail messages, the Avila Buchsbaum Hotelmanagement Company GmbH uses click-through URLs that are connected to contents on our website. When you use such an URL address, you pass through our web server before you actually reach the destination webpage. The Avila Buchsbaum Hotelmanagement Company GmbH tracks this click-through data to determine interest in certain topics and to measure how effectively it communicates with our customers. If you do not wish your information to be collected in this way, please do not click on any text or graphic links in our e-mails.

Additionally, the Avila Buchsbaum Hotelmanagement Company GmbH uses pixel tags (small picture files) in external services (i.e. table reservations at our Brasery & Bakery) and in our signatures, that provide information about which areas of the website customers have visited and/or measure the effectiveness of customer search requests on our website. These pixels capture anonymized and aggregated user and usage data without specific information and therefore cannot be traced to a concrete individual. This allows external services (i.e. facebook, Instagram etc.) to analyse this information without identifying the individual. The duration of these cookies is limited to a specific time frame and expires automatically thereafter. For further information on external service please see below.

Pixel tags also allow the Avila Buchsbaum Hotelmanagement Company GmbH to send e-mail newsletters in a format accessible by our customers. Additionally we can see if our e-mails were opened in order to help the Avila Buchsbaum Hotelmanagement Company GmbH to ensure to only send e-mails our customers are interested in.

Our corporate commitment to protect your personal rights

As already mentioned above, the Avila Buchsbaum Hotelmanagement Company GmbH takes your personal rights very seriously. To ensure security of your personal information, all relevant staff is directed to protect your personal data and appropriate security measures for the protection of personal data are implemented.

Our website contains links to other companies’ websites. The Avila Buchsbaum Hotelmanagement Company GmbH is not responsible for such companies’ privacy practices. The Avila Buchsbaum Hotelmanagement Company GmbH therefore recommends you to ask for such companies’ data protection declarations

Questions regarding your personal rights

If you have questions or concerns regarding the protection of your personal data, please feel free to contact us by sending us a message (contact details see above).

You can of course ask the Avila Buchsbaum Hotelmanagement Company GmbH about which personal data was collected by the Avila Buchsbaum Hotelmanagement Company GmbH about you, the origin of such personal data, the purposes of the processing of such personal data and to whom such personal data was disclosed. Additionally, you have the right to ask the Avila Buchsbaum Hotelmanagement Company GmbH to correct inaccurate or incomplete personal data or to delete unlawfully processed personal data subject to applicable data protection laws.

You have the right to revoke any previously given consent to the processing of your personal data by Avila Buchsbaum Hotelmanagement Company GmbH at any time. For the avoidance of doubt, such revoke of consent is not applicable for any processing of personal data the Avila Buchsbaum Hotelmanagement Company GmbH is entitled for without prior consent subject to applicable data protection laws.

The Avila Buchsbaum Hotelmanagement Company GmbH is authorized to modify this data protection declaration from time to time. In case of any significant modifications a notification will be published on our website together with the updated version of this data protection declaration.

Newsletter

Our newsletters are designed to inform you about us, our services and offers.  If you wish to receive our newsletters we require from you a valid e-mail address, as well as information which helps us to verify that you are the owner of the given e-mail address or that the owner agrees to receive our newsletters. Further data possibly includes your name and address details. This data is only used to send you newsletters and will not be disclosed to third parties. When you sign up for the newsletter we store your IP address and the date of registration. This processing of data only serves as evidence in cases where a third party misuses an e-mail address and signs up for a newsletter without the knowledge of the e-mail address owner. You can revoke your consent at any time to our storage of such personal data, in particular of your e-mail address and to send newsletters to you. This revoke can be made through a link supplied in the newsletter itself or by sending a message to the contact details provided in this data protection declaration.

Use of server Log Files

The provider of these websites automatically collects and stores information in so-called server log files which your browser automatically transmits to us, such as

o   browser type/version

o   used operating system

o   referrer URL

o   host name of the accessing computer

o   time of query

A merging with other data sources does not take place. We reserve the right to retrospectively check the data if reasonable evidences concerning illegal use become known

Use of google analytics and remarketing

This website uses Google Analytics, a web analytics service provided by Google, Inc. Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users navigate the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google will also disclose this information to third parties if this is required by law or where third parties process this data on behalf of Google.

Third party suppliers, including Google, will place online adverts on websites. Third party suppliers, including Google, use stored cookies to place adverts on the basis of previous visits of a user to this website.

Google will in no circumstances combine your IP address with other data stored by Google.  You can opt out of having your data used by Google Analytics in future by visiting this webpage: tools.google.com/dlpage/gaoptout.

Alternatively you can disable cookies by Google by deactivating Google advertising in your web browser. Or you can deactivate the use of cookies by third parties by opting out of interest-based advertising through the Network Advertising Initiative, of which Google is a member.

Please be aware that this website uses Google Analytics with the extension code "gat._anonymizeIp();" in order to guarantee an anonymous data collection of IP addresses (so called IP-Masking).

You may refuse the storage of cookies by selecting the appropriate settings on your browser. Please note that this might prevent you from using some of the features or services on this website. By using this website you declare that you agree to the collection of data by Google in the way described and for the purposes described above.

Use of youtube

This website uses plugins from Youtube.de/Youtube.com that are operated by Youtube, LLC, Cherry Ave, USA, represented by Google Inc.

When you view a page of our website that contains such a plug-in, a connection is made to the Youtube servers and the plug-in is displayed on the page via a message to your browser. Information is transmitted to the Youtube server about which of our web pages you have viewed. If you are logged in to Youtube at the time, this information is sent to your personal Youtube user account. By using the plug-in functions (e. g. by playing a video or making a comment), this information is also sent to your Youtube account. You can only prevent this by logging out before using the plug-in. You can find information on the collection and use of data through the platform / plug-ins in the privacy policy section at www.youtube.com.

For further information about the use of personal data please visit https://policies.google.com/privacy?hl=en-GB&gl=en.

 

Use of Instagram

Functions of the service Instagram are embedded on our websites. These functions are offered by the Instagram Inc., 1601 Willow Road, Menlo Park, CA, 94025, USA. If you are logged in to your Instagram account, you can link content of our websites to your Instagram profile by clicking the Instagram button. Instagram will thereby associate visits to our websites with your user account.

We would like to point out that we, as providers of these websites, do not obtain knowledge about the content of transmitted data as well as their use by Instagram.

For further information, please review the Instagram Privacy Policy: instagram.com/about/legal/privacy/

Use of Facebook

The Avila Buchsbaum Hotelmanagement Company GmbH operates a site owned by the social network site facebook.com, which is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook"). You will recognize such plug-ins by Facebook’s blue “F” or characterized by using the word “Facebook”. For an overview of facebook plug-ins please visit developers.facebook.com/docs/plugins/.

When you view a page of our website that contains such a plug-in, a connection is made to the Facebook servers and the plug-in is displayed on the page via a message to your browser. Information is transmitted to the Facebook server about which of our web pages you have viewed. If you are logged in to Facebook at the time, this information is sent to your personal Facebook user account. By using the plug-in functions (e.g. by clicking on the 'like' button or making a comment), this information is also sent to your Facebook account. Facebook is responsible for any further processing of such data sent to Facebook.

We would like to point out that we, as providers of these websites, do not obtain knowledge about the content of transmitted data as well as their use by Facebook. For further information, please check the Privacy Policy of Facebook under www.facebook.com/policy.php.

If you do not wish Facebook to associate your visit of our websites to your Facebook account, please log out of your Facebook account. You can find the respective conditions and possible settings by consulting Facebook’s data protection information. If you want to prevent data to be sent to Facebook, please log out of your Facebook account before using the plug-in

Use of Pinterest

This website contains functions of the Pinterest social network, operated by Pinterest Inc., 635 High Street, Palo Alto, CA, 94301, USA.

When you visit a page containing the Pinterest social plugin, your browser establishes a direct connection to the Pinterest servers. The plugin transmits this log data to Pinterest servers in the United States. This log data may include your IP address, the address of the websites visited, which also includes Pinterest features, browser type and settings, the date and time of the request, how you use Pinterest, and cookies.

More information about the purpose, scope and further processing and use of data by Pinterest, as well as your rights and options to protect your privacy, can be found in the privacy notices of Pinterest: https://about.pinterest.com/de/privacy-policy.

Use of Twitter

Functions of the Twitter service are embedded on our websites. These features are offered by Twitter Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA.

When you use Twitter and the “Retweet” function, the websites you visit are connected to your Twitter account and made known to other users. In doing so, data will also be transferred to Twitter.

We would like to point out that we, as providers of these websites, do not obtain knowledge about the content of transmitted data as well as their use by Twitter. For more information on Twitter's privacy policy, please go to https://twitter.com/privacy.

Your privacy preferences with Twitter can be modified in your account settings at https://twitter.com/account/settings. -

AVIANO Boutique Hotel

Tel: 0043 15128330

Marco d'Avianogasse 1
A-1010 Vienna
 
office@avianoboutiquehotel.com

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